Counselor Preparation Comprehensive Practice Examination

Which event is used to measure the effectiveness of crisis intervention?

1. Client retention

2. Behavioral changes

3. Client satisfaction

4. Goal attainment

The correct answer is: Goal attainment

Goal attainment is an essential measure of the effectiveness of crisis intervention as it reflects the specific objectives that were set during the intervention process. The ultimate aim of crisis intervention is to help clients achieve clearly defined goals related to their immediate needs and situations. When clients are able to attain these goals, it indicates that the intervention has been successful and that clients are moving towards stability and recovery. This measure provides a tangible way to assess progress, enabling counselors to evaluate whether the crisis intervention strategies implemented were appropriate and effective for the individual's circumstances. By focusing on goal attainment, counselors can also adjust their approaches as needed, ensuring that the intervention remains client-centered and responsive to changing needs. While client retention, behavioral changes, and client satisfaction are important considerations in evaluating the overall efficacy of counseling services, they do not directly measure the specific outcomes established during a crisis intervention. Instead, goal attainment provides a clear benchmark for success that is aligned with the objectives of the intervention itself.